Senior User Research Consultant

Job Description

Senior User Research Consultant | Remote/Leeds | £75k + bonus | Public and Private sector | SC Clearance

About the business

This consultancy set up their UCD practice 18 months ago with the help of 2 key leaders in the Service Design space (you might know who they are already) and it's safe to say they've been smashing it!

Winning and retaining multiple new projects primarily in the public sector but also branching out into the private sector they're looking to grow their team with more Service Designers and User Researchers.

G.Digital has supported the growth of this team with 6 team members over the last 18 months who are all still there now and LOVING it.

About the role ‍‍
As a Senior User Researcher you’ll be working on any number of projects, typically in the public sector including places like:
NHS Digital
MOJ
DWP

You’ll be part of an agile team of software engineers, designers, Service Designers, product managers, and other stakeholders and help the project team build a coherent service.

You’ll decide which User Research activities are appropriate for the project

On government projects, they use the GDS Service Standard as their north star, but you are skilled enough to know how to improve on the standard.

What you need
Strong background in delivering User Research
Government GDS experience is ideal
Experience coaching and mentoring
Be commutable from Leeds for socials and collaboration days
Able to identity and pursue new opportunities with existing and new clients

What they can offer you
Up to £75k
5% bonus
Remote with a Leeds HQ
Private healthcare

What’s next ⏩
Drop me your CV
Introduction call with the Lead Service Designer or Head of Service Design
Final interview which includes a walk through of some key projects (some kind of portfolio is a must)

If you have any questions or don’t have a CV then drop me an email on [email protected]

Senior User Research Consultant | Remote/Leeds | £75k + bonus | Public and Private sector | SC Clearance