Senior Work Co-ordinator

Senior Work Coordinator

Basildon
£32,000 - £35,000
Monday to Friday | 8:00am - 4:30pm
Full-time, Permanent

Are you an experienced Maintenance, Facilities or PPM Coordinator who knows how to keep engineers, jobs, clients and deadlines moving?

C2 Recruitment is looking for an experienced Senior Work Coordinator to take ownership of the day-to-day coordination of planned and reactive maintenance works for a busy operational contract.

This is a key role sitting between the client, management team and field-based engineers. You'll make sure every job is properly planned, allocated, monitored and ultimately completed - with nothing falling through the cracks.

If you're highly organised, comfortable managing a busy workload and used to coordinating engineers across multiple jobs, this could be an excellent next move.

The Role

You'll oversee Planned Preventative Maintenance (PPM), reactive maintenance, remedial works and smaller projects from the initial instruction right through to completion and close-out.

Your responsibilities will include:

Managing incoming client instructions, purchase orders, reactive call-outs and planned maintenance works

Creating and managing jobs through internal systems and client portals

Planning and scheduling engineers and field-based teams

Managing daily and weekly PPM schedules and ensuring works are completed on time

Monitoring reactive jobs from initial call-out through to repair and completion

Coordinating small projects and remedial works, including labour, materials, access and subcontractors

Reviewing engineer reports, service sheets, photographs and supporting documentation

Identifying additional or remedial works and ensuring they are correctly recorded and progressed

Monitoring outstanding and overdue jobs and chasing actions where required

Keeping clients updated on progress, delays, access requirements and completion

Making sure engineers have the correct information and instructions before attending site

Ensuring completed works are correctly closed on internal and client systems

Maintaining accurate records to support reporting, compliance and invoicing

Producing outstanding works reports, PPM performance information and client updates

About You

We're looking for someone with around 3-5 years' experience within maintenance coordination, facilities management, engineering services or a similar operational environment.

You'll ideally have:

Experience coordinating field-based engineers

Strong knowledge of PPM and reactive maintenance environments

Experience managing planned maintenance schedules and reactive works

Experience dealing with client instructions and purchase orders

Confidence using CAFM or job management systems

Experience monitoring jobs through to completion and close-out

Strong client communication skills

Excellent organisation and attention to detail

The ability to juggle multiple jobs and priorities without losing sight of the detail

Experience within rail, transport, facilities management or MEPF/building services would be particularly useful.

Knowledge of SFG20 schedules, asset registers, client portals, subcontractor coordination and electrical, mechanical, fire or building services maintenance would also be advantageous.

Why Apply?

This isn't simply an administrative coordination role. You'll be central to the smooth running of a busy maintenance operation, with real responsibility for keeping work moving, supporting engineers and making sure clients receive the service they expect.

If you're the person who likes knowing exactly what's happening, what needs chasing and what needs to happen next, we'd like to hear from you.

Apply today for immediate consideration.

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