The world is yours with Meli Joining Meli is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. About ME London Hotel, WC2R 1HA ME by Meli is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies Then you connect with the ME by Meli brand **
Salary package: up to £24,000 including service charge
// Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards andreferralbonuses // many more** Restaurant Server
(30 hours/week) Mission:
To provide a professional level of service to all Guests throughout the hotel in a timely & efficient manner & in accordance with operational standards & relevant legislation Responsibilities will include, but are not limited to: Actively demonstrate excellence in customer care and service, whilst maintaining high levels of respect and a professional image at all times within the hotel Be fully conversant with all the items of food & beverage available, to be able to describe menu items in an informative & helpful manner. Assist the guests in their selection of items and encourage additional sales. To answer any queries that may arise regarding the menu items. Assist in the taking of food and beverage orders & to deliver them to the kitchen or to the bar area for preparation in a timely manner. Anticipate & identify guest expectations, to ensure that their needs are met & where possible to exceed demand. Prepare all cutlery, crockery, glassware and general mis-en-place in readiness for service. To ensure that all areas concerned with food & beverage service are kept in a presentable state before, during and after service. To ensure a full understanding of the hotels financial policies and procedures, including cashing up procedures. To be fully responsible for all payment transactions. What we are looking for Customer service skills Fluent in English. Other languages would be a plus Organised and able to react quickly The successful candidate must already have eligibility to work in the UK. Our Benefits Package Includes: Competitive Salary Holidays: 28 days holiday including 8 public holidays (
pro-rata
based on 40 hours/week) Contributory pension scheme Refer a friend bonus: £500 (subject to successfully completed 6 months probation) Discounted dental and health cover with HSF Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets) Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules) High street discounts: with Perks at Work At Meli we are all VIP Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli an opportunity for constant growth and a passport to create your future wherever you want. ?Our warmth, proximity and passion for what we do make working at Meli an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,? VIP People. At Meli Hotels International, we are committed to
equal opportunities between women and men
in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitmentto
equality and diversity
, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that
diversity and inclusion among our employees are essential for our success as a global company
. Additionally, we support the sustainable growth of our industry through
a socially responsible team
. In this sense, our motto is " Towards a sustainable future, from a responsible present ". Thanks to all our collaborators, we make it possible. If you want to be Very Inspiring People , follow us on: INSTAGRAM
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