Service Administrator

Job Title: Service Administrator
Location: Birmingham
Salary: £25,000

About the Company:
We are a well-established engineering company, known for delivering high-quality services and innovative solutions. We are currently looking for a highly organised and adaptable Office Administrator to join our dynamic team. The successful candidate will have previous office experience and will play a vital role in ensuring efficient operations while providing excellent customer service.

Key Responsibilities:

• Inputting and logging jobs onto the in-house system.
• Updating customers and clients via email and online portals.
• Answering phone calls and dealing with queries from residents and customers.
• Collaborating with customers, admin staff, engineers, and managers/directors to ensure smooth operations.

Please note: The duties listed above are not exhaustive and additional responsibilities may be required.

Essential Skills and Experience:

• Previous office experience is required.
• High level of attention to detail.
• Strong communication skills with the ability to engage with customers, staff, engineers, and managers.
• Ability to adapt to a constantly changing environment.
• Ability to work independently and as part of a team under pressure.
• IT literate (Word, Excel, and Outlook).
• Calm, resilient, pragmatic, and flexible, with experience working in a fast-paced environment.

If you have the skills and experience to thrive in this role, we would love to hear from you! Apply today and become part of our team.