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Service Administrator

Job Description - Service Administrator

Service Administrator / Sevenoaks, Kent / £26,000 - £32,000

Overview:
My client, a leading SME in the Sevenoaks area, are looking for a Service Administrator to join their Aftersales team on a permanent basis.

Role & Responsibilities:
  • Working in an Aftersales team of 4, you will be primarily responsible for taking customer calls regarding servicing of equipment and machinery
  • Raising the job, ensuring the servicing is booked in
  • Raising invoices for any work that has been completed
  • Assist with daily service department needs
  • Liaise with various teams across the business
  • Make some outgoing calls to companies who may have lapsed and assess their needs

Essential Skills & Experience:
  • 2+ years’ experience in a Customer Service or Aftersales role
  • Confident using multiple internal systems
  • Understanding of aftersales processes
  • Great communication skills
  • Import experience would be an advantage

Package:
  • Salary of £26,000 - £32,000 (dependent on experience)
  • Monday to Friday, 8:30am – 5:30pm
  • Private healthcare
  • Free parking
  • Great offices and friendly office culture
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