Service Administrator

Our client, a well established company based in Gerrards Cross with a long serving team, is seeking a Service Administrator to join their friendly team.

The successful candidate will support the Service Manager in a wide variety of tasks in a busy and fast paced environment. They will coordinate and book planned maintenance work and be the first point of contact for clients via phone and email.

This is a busy varied role and we are looking for someone with lots of initiative, common sense, who enjoys working in a small friendly company with superb communication skills.

Monday to Friday 8.30 - 5 office based.

Duties include

• Booking planned maintenance visits with clients
• Organising the engineering team for maximum productivity and efficiency
• Keeping service diary up to date
• Reviewing and planning any return/no access visits for both planned maintenance and call outs
• Processing client requests for call outs, including scheduling engineers, liaising with clients and entering orders on internal system
• Stock ordering

Skills and Experience

• Previous scheduling or coordinating experience would be beneficial
• Good organisational skills
• Computer literate and proficient in Microsoft Office
• Excellent verbal and written communication skills
• Accuracy and attention to detail
• Abilty to work well under pressure

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.