Service Administrator

Our client is a leading provider of specialist water hygiene, water treatment, and pump services, with a strong reputation for delivering high-quality solutions across the UK. With a commitment to compliance, safety, and exceptional customer service, they support a wide range of sectors including commercial, residential, and industrial clients. Due to continued growth, they are looking to recruit a Service Administrator to support their dynamic Service Office team.

Service Administrator

Permanent
Salary: Dependent on Experience
Monday – Friday
Wigan

Service Administrator
Job Description:
• Answering incoming calls and handling customer enquiries in a professional and friendly manner
• Scheduling appointments for maintenance jobs and coordinating with engineers
• Preparing service quotations and raising callouts as needed
• Submitting permits and providing essential documents such as RAMS and visit reports
• Assisting with daily administrative tasks to ensure smooth operation of the Service Office

Service Administrator
Essential Experience/Skills/Qualifications:
• Organised and self-motivated with strong attention to detail
• Ability to remain calm and focused in a fast-paced environment
• Excellent verbal and written communication skills
• Competent in using Microsoft Office applications
• Customer-focused with a pleasant, professional, and proactive attitude

If you feel you’re a good fit for this position, please click ‘apply’.