Service Administrator

Service Administrator

Location: Runcorn
Pay Rate: £15.92 per hour
Contract: 6 months
Hours: Monday - Friday, 8:00am - 4:00pm (37.5 hours per week)

About the Role

We are currently looking for a highly organised Service Administrator to join a busy operations team based in Runcorn. This is a fantastic opportunity for an experienced administrator to work in a fast-paced environment, supporting service operations and ensuring the smooth coordination of schedules, systems, and customer interactions.

You will play a key role in maintaining efficient workflows, supporting technicians, and ensuring accurate record-keeping and service delivery.

Key Responsibilities

Plan and manage preventative maintenance (PM) service schedules
Allocate work to technicians based on location, skill set, and availability
Coordinate service bookings with both customers and field technicians
Maintain accurate service records, compliance data, and system updates
Monitor schedules, backlog, risks, and performance levels
Support general administrative duties including filing, data entry, and correspondence
Manage despatch of repaired units, including tracking parts usage
Process inbound products (e.g. Littmann stethoscopes) and liaise with Customer Services
Assist with reporting, data analysis, and special administrative projects

About You

Essential Skills & Experience

Proven experience in a fast-paced administrative or office environment
Strong organisational skills with the ability to manage multiple priorities
High levels of accuracy and attention to detail
Confident and professional telephone manner
Ability to work well under pressure and adapt to changing demands
Intermediate IT skills, including Microsoft Excel and Word

Desirable

Experience in a similar service or scheduling role
Knowledge of job/work order scheduling
Experience using SAP S/4 HANA and/or Salesforce

Working Environment

Friendly, open-plan office setting
Small, collaborative team (approx. 4 people)
No travel required

Why Join?

Opportunity to gain experience in a busy operations environment
Build skills in service coordination, scheduling, and systems management
Work within a supportive and collaborative team

Additional Information

Contract length: 6 months (covering retirement vacancy)
Interview process: Immediate availabilityIf you're an organised and detail-oriented administrator looking for your next contract opportunity, apply today.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Only candidates based in UK and eligible to work in UK are allowed