Service Administrator - Innovative Company

Service Administrator

Stafford, Penkridge

£26,000 - £30,000

Mon - Fri: 9am - 5pm, Permanent

Reed Wolverhampton is on the hunt for a Service Administrator to become an integral part of their high-performing team in Penkridge, Staffordshire. If you’re looking for a full-time, permanent role and have a knack for coordinating operations and delivering exceptional customer service, we want to hear from you!

What You’ll Do:

• Serve as the first point of contact for our esteemed clients.
• Plan and coordinate the work of a dedicated team of Engineers.
• Ensure smooth operations by optimising schedules and enhancing productivity.
• Build and maintain relationships across Technical, Customer Service, and Finance departments.

What We’re Looking For:

• The ability to work independently.
• A proactive and innovative approach to problem-solving.
• Outstanding communication skills, both verbal and written.
• Proficiency in MS Office.

Why?

• Competitive salary - they will pay for the right person!
• Additional leave, company pension, and flexitime options.
• On-site parking—say goodbye to parking woes!
• A supportive environment that fosters continuous improvement and great progression opportunities.
• Monday to Friday 9-5pm — short hours and enjoy your weekends off!

Experience Required:

• 2 years in Customer Services (within an office)
• 2 years scheduling/planning experience is essential