Service Advisor

Service Advisor (Minimum 2 years service advisor experience in the motor industry essential)
Location - Heathrow
Basic Salary: Up to £32,000, OTE £35,000 ( We do not provide sponsorship)
40 hours per week across 3 alternating shifts Monday to Friday:
5.30am to 2.30pm
8.00am to 5.00pm
10.00am to 7.00pm
Plus 1 in 3 Saturday mornings, 7.00am to midday (paid at 1.5 overtime rate)

We are looking for an experienced Service Advisor to join the team of our very successful and well established clients in Heathrow. The successful candidate will be responsible for ensuring the highest levels of customer service and satisfaction, as well as providing professional advice and support.

Company Benefits:
30 Days Annual Leave including Bank Holidays
Additional leave with service loyalty (3yrs / 5yrs / 7yrs / 10yrs)
Holiday + Purchase Scheme (up to 3 days available to purchase)
Employer Statutory Pension Scheme
Free Class IV MOT per year
Mental Health First Aiders
Paternity pay – Full 2 weeks pay
Personal Accident Scheme
Corporate uniform provided
Cycle to work scheme

Service Advisor Responsibilities:
• Ensure the highest levels of customer service and satisfaction
• Ensure all customer enquiries are answered promptly and professionally
• Provide advice and support to customers regarding their vehicle
• Ensure all paperwork is completed accurately and efficiently
• Liaise with the workshop to ensure customer requirements are met
• Maintain a high standard of housekeeping
• Ensure all company processes and procedures are adhered to

Service Advisor Skills:
• Excellent customer service skills
• Good communication and interpersonal skills
• Good administration skills
• Ability to work well under pressure
• Good time management
• Ability to use Microsoft Office Suite and other computer systems

Consultant – Yvonne Martin - Octane Recruitment
STHOJ
Service advisor

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.