Service Advisor

Service Advisor

Monday-Friday 9:00am-17:30pm

£28,000+

Warrington

Are you now looking for a new opportunity to gain qualification?

Do you have a good understanding of the mechanical aspects of the automotive industry?

If so, please read on as our our client are currently looking for a Service Advisor to guide customers through the repair process, giving advice regarding suitable repairers and liasing with engineers. Service Advisors ensure accurate and speedy resolution of customers vehcile repairs giving regard to company procedures and customer sensitivities.

What you'll do:

• Provide accurate service towards customers either face to face or over the phone
• Resolve customer issues across a variety of platforms, telephone, fax, email and online
• Understanding our various customers' requirements and working with them to ensure they are properly dealt with
• Maintain company service levels
• Managed customer expectations throughout the process of their vehicles restoration
• Provide professional and friendly service
• Manage accounts, customer payments and invoices
• Arrange vehicle assessments
• Other reasonable duties as required

Benefits:

• Free Parking
• Hours: Monday to Friday, 09:00am to 17:30pm,
• Pension: 4% Employee Contribution, 4% Employer Contribution
• Casual Dress code
• If desirable, our client can provide qualification towards becoming MET or VDA (Motor Engineering Technician or Vehicle Damage Assessor)
• Excellent progression opportunities

Interested in knowing more?