Job Title: Service Advisor (Car Dealership)
Location: Wimbledon, SW17
Salary: Basic Salary Between £29,000 - £33,000 + bonus OTE Between £36k -£40k
Hours: Full time, 42.5hrs Per Week and 1 in 4 Saturday Morning.
Department: Aftersales
Our client is an industry leading and award -winning employer who are actively looking to recruit a Service Advisor for their dealership in Wimbledon.
Job Purpose:
To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction. To ensure high standards of quality workmanship and be an advocate of the service ‘Process Development Plan’ and support continuous process improvement. You’ll demonstrate our clients Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customer and prospects.
Our client is looking for an experienced Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background they are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to the team and more importantly their customers.
Key Responsibilities:
âDrive the standard in customer care with the diverse customer base
âManage the relationship between customer and dealership.
âManage the service process effectively.
âGo beyond process in delivering exceptional customer service.
âDeliver effective value -added sales solutions to customers to ethically promote the wide range of our clients products and services.
Essential Skills & Experience:
âAdministrative experience.
âAble to handle sensitive and confidential information.
âExcellent communication and customer service skills with experience handling complaints.
âEvidence of customer facing administrative experience.
âExperience in a selling/customer service environment.
âFull driving license held for a minimum of 6 months with fewer than 9 penalty points.
âEvidence of ‘Right to work in the UK’
In addition to receiving a competitive salary, for the right candidate this position will offer:
âIndustry leading package
â33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
âBonus payments based upon your performance
âPension Scheme & Life Assurance
âFord Privilege vehicle purchase scheme
âDiscount on Service, Bodyshop and Parts
â1 day each year to volunteer for a charity of your choice
âCycle to work purchase scheme
âAccess to Perks at Work discount website
AN AMAZING OPPORTUNITY WITH ONE OF THE TOP 25 SUNDAY TIMES BEST BIG COMPANIES TO WORK FOR
To apply for this exciting role, please submit your full CV in the strictest of confident to Grant at Pybus Recruitment
Benefits
âIndustry leading package
â33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
âBonus payments based upon your performance
âPension Scheme & Life Assurance
âFord Privilege vehicle purchase scheme
âDiscount on Service, Bodyshop and Parts
â1 day each year to volunteer for a charity of your choice
âCycle to work purchase scheme
âAccess to Perks at Work discount website
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