Service Advisor

Job Title: Service Advisor

Location: Hedge End, Southampton

Salary: Competitive basic salary – uncapped bonuses – OTE £35,000+

Hours: Monday to Friday – 1 in 8 Saturday mornings

We are currently recruiting for an experienced Service Advisor to join our clients family run dealership in Hedge End.

You will be joining well-established, family-run dealer group with an amazing front of house service team, a dealership with an excellent reputation and industry leading brands.

This brand is one of the most established and respected brands in the UK automotive market, known for its quality, reliability, and customer-focused approach. Backed by the strength and global investment of the Manufacturer, the brand offers long-term stability and the opportunity to work within a well-structured aftersales environment, where high customer demand, strong support systems, and clear career progression create an excellent platform for motivated Service Advisors to develop and succeed.

Responsibilities of Service Advisor:

* Booking in vehicles for service, maintenance and repair.

* Greeting customers and processing all necessary documentation prior to work commencement.

* Keeping customers informed as work is progressed on their vehicles.

* Explaining the need for any additional work identified on the vehicle.

* Obtaining authorisation for any additional work identified.

* Actively marketing specific aftersales products to customers.

* Raising invoices on the completion of the agreed work.

* Ensuring that vehicles are completed and returned in the required time scales.

* Handing back vehicles and providing a detailed summary on completion.

* Liaising with the workshop and other internal departments.

What’s on Offer for You!

* A competitive basic salary.

* Uncapped commission structure.

* Pension scheme.

* Staff discount on vehicle servicing.

* In-house, manufacturer & professional training, resulting in career progressing accreditations and qualifications.

* Free parking

* Employee discounts

Please know that once you have applied for the Service Advisor vacancy, more in depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch!

Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY – alternatively, contact Jack Broomfield at Hawkfield Recruitment to discuss this role in more detail
Only candidates based in UK and eligible to work in UK are allowed