Service Advisor

Job Title: Service Advisor

Location: Swindon

Salary: Basic salary up to £31,000, plus bonus & overtime

Hours: Monday to Friday – 1 in 3 Saturday mornings

We are currently recruiting for an experienced Service Advisor to join our client’s family run dealership in Swindon.

You will be joining well-established, family-run dealer group with an amazing front of house service team, a dealership with an excellent reputation and industry leading brands.

This brand is one of the most trusted and respected automotive brands in the UK, renowned for its reliability, customer satisfaction, and industry-leading aftersales standards. Backed by the strength and long-term vision of the manufacturer, the brand offers outstanding stability and a supportive, process-driven service environment. Combined with the reputation and professionalism of the dealer group, this creates an excellent opportunity for Service Advisors to work with a loyal customer base, benefit from strong training and development, and enjoy clear long-term career progression.

Responsibilities of Service Advisor:

* Booking in vehicles for service, maintenance and repair.

* Greeting customers and processing all necessary documentation prior to work commencement.

* Keeping customers informed as work is progressed on their vehicles.

* Explaining the need for any additional work identified on the vehicle.

* Obtaining authorisation for any additional work identified.

* Actively marketing specific aftersales products to customers.

* Raising invoices on the completion of the agreed work.

* Ensuring that vehicles are completed and returned in the required time scales.

* Handing back vehicles and providing a detailed summary on completion.

* Liaising with the workshop and other internal departments.

What’s on Offer for You!

* Basic salary up to £31,000

* Uncapped commission structure and overtime

* Additional leave

* Company pension

* Cycle to work scheme

* Enhanced maternity leave

* Enhanced paternity leave

* Life insurance

* Referral programme

Please know that once you have applied for the Service Advisor vacancy, more in depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch!

Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY – alternatively, contact Jack Broomfield at Hawkfield Recruitment to discuss this role in more detail
Only candidates based in UK and eligible to work in UK are allowed