Service advisor

Salary :

£28,000 - 31,000 yearly

Company : Estella Group Limited

Job Type : Full Time

Kings Lynn, Norfolk

Job Description - Service advisor

Job description

This is a great opportunity for a Service Advisor looking for a long-term career filed with progression opportunities. If you're a Service Advisor currently on the lookout, then apply now!

Service Advisor Duties
• Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
• Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
• Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
• Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
• Upsell additional products and services to both new and returning customers, contributing to departmental growth.

Key Requirements
• Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
• Professional appearance and excellent interpersonal skills.
• Full UK driving licence.

Company Benefits
• Access to training programs
• Company pension scheme
• Employee discount

HOURS
Monday to Friday 8am to 5pm

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Service advisor

Job Description - Service advisor

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