Service Advisor

Service Advisor
£30,000 Basic Salary | £38,400 OTE
Monday to Friday 8:00am – 6:00pm | Saturday 8:00am – 2:00pm
Permanent | Full Time
Our client, a busy and successful main dealership, is looking to recruit an experienced Service Advisor to join their Aftersales team.
This is an excellent opportunity for a customer-focused automotive professional who enjoys delivering outstanding service, building strong customer relationships, and working within a fast-paced dealership environment.
What's on Offer?
* £30,000 Basic Salary
* £38,400 OTE (£8,400 Bonus at 100% Performance)
* Established and successful Aftersales department
* Ongoing training and development opportunities
* Long-term career progression within a growing business
Duties & Responsibilities
* Acting as the main point of contact for customers throughout the service and repair process.
* Booking vehicles into the workshop for servicing, maintenance and repair work.
* Keeping customers updated on vehicle progress and managing expectations.
* Liaising closely with Technicians and Workshop Control to ensure efficient workflow.
* Preparing estimates, service documentation and invoices.
* Identifying opportunities for additional repair work and upselling where appropriate.
* Delivering exceptional customer service to encourage repeat business and customer loyalty.
* Ensuring all administration is completed accurately and efficiently.
Your Background & Skills
* Minimum 3 years' experience as a Service Advisor within the motor trade.
* Strong customer service and relationship-building skills.
* Excellent communication and organisational abilities.
* Ability to work effectively in a busy, target-driven environment.
* Professional, positive and customer-focused approach.
* Strong attention to detail and administration skills.
* Full UK Driving Licence preferred.
Why Apply?
* Competitive basic salary and achievable bonus structure.
* Join a busy and established dealership operation.
* Work alongside an experienced and supportive Aftersales team.
* Genuine opportunity for long-term career development.
If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you.
Apply today with your CV for immediate consideration
Only candidates based in UK and eligible to work in UK are allowed