Service Advisor

Service Advisor Vacancy

We are recruiting for a Service Advisor, Automotive Service Advisor or Aftersales Advisor to join a busy dealership in Orpington. Previous automotive Service Advisor experience is desirable but not essential; applicants with strong customer-facing experience, excellent communication skills and the ability to work to targets will also be considered. A Full UK Driving Licence and the right to work in the UK are required.

Job Details:
Location: Orpington
Salary: £35,000 basic + bonus, OTE £40,000
Joining Bonus: £1,000 in month one + £1,000 after 12 months
Hours: Monday to Friday, 8:00am–6:00pm, plus 1 in 5 Saturdays, 8:00am–12:30pm
Reference: 31246

Service Advisor Company Benefits

£2,000 total joining and retention bonus
25 days' holiday, increasing with service, plus bank holidays
Potential flexibility around weekday working hours for the right candidate
Ongoing training and development
Genuine career progression opportunities
Company pension scheme
Enhanced maternity and paternity benefits
Colleague vehicle purchase scheme
Preferential vehicle servicing rates
Share Incentive Scheme
Online rewards platform with retailer discounts and cashbackService Advisor Role
Act as the main link between customers and the workshop
Manage customer expectations throughout servicing and repair work
Keep customers updated on vehicle progress and completion times
Build strong relationships and deliver excellent customer service
Explain and recommend relevant additional products and services
Follow up with customers after work is completed
Work efficiently to achieve customer service and commercial targetsService Advisor Requirements
Strong customer service and customer-facing experience
Previous Service Advisor or automotive Aftersales experience is desirable but not essential
Excellent communication and relationship-building skills
Ability to work effectively in a fast-paced environment
Confidence working towards targets and deadlines
Strong organisational skills
Full UK Driving Licence
Right to work in the UKHow to Apply if you're interested in this Service Advisor vacancy in Orpington, please apply with your CV and one of our consultants will contact you upon receipt.

All applications will be treated in the strictest confidence.

Consultant: Robert Samuels
Octane Recruitment
RSOJ

Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Service Advisor role isn't quite right, we also recruit for similar positions including Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor, Service Receptionist, Aftersales Executive, Customer Service Advisor, Workshop Controller and Service Team Leader roles across the UK
Only candidates based in UK and eligible to work in UK are allowed