Service Advisor

Service Advisor

Location: Woking, Surrey
Salary: £34,000-£40,000 per year, depending on experience
Hours: Full Time, Monday-Friday
Weekends: No weekend working

Planet Recruitment are recruiting for an experienced Service Advisor to join a well-established and successful automotive business in Woking.

This is a fantastic opportunity for a customer-focused individual who enjoys working in a busy environment and wants to be part of a friendly, professional team.

The Role

As a Service Advisor, you will be the key link between customers and the workshop, ensuring vehicles are booked in, repairs are authorised and customers are kept informed throughout the process.

Key responsibilities include:

Welcoming and advising customers
Booking vehicles into the workshop
Discussing repairs and preparing estimates
Obtaining customer authorisation
Liaising with technicians and monitoring vehicle progress
Ordering parts and managing workshop workflow
Updating customers throughout the repair
Preparing invoices and processing payments
Managing loan vehicles and workshop bookings
Maintaining accurate customer records

About You

We're looking for someone who is:

Customer-focused with excellent communication skills
Organised and able to prioritise effectively
Confident working in a busy environment
Professional, reliable and approachable
Comfortable using computer systems
A good problem solver with strong attention to detail
Able to work well as part of a close-knit teamMotor trade experience is preferred but not essential. Candidates with strong customer service, hospitality, retail, recruitment or other transferable experience are encouraged to apply.

What's on Offer

£34,000-£40,000 salary
Monday-Friday working
No weekend work
Full training and development
Opportunity to join an established and growing business
Friendly and professional working environmentTo find out more, please call Adam or Scott on (phone number removed)

INDENG

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position
Only candidates based in UK and eligible to work in UK are allowed