Service Advisor - Car Dealership

Job Title: Service Advisor - Prestigious Car
Brand

Location: Stockton-on-Tees, TS18 3RB

Salary: Up to £30,000 basic salary + bonus –
OTE £37,000-£40,000 (uncapped)

Full Time and Permanent

Monday to Friday – 8.00am-6.00pm (1 hour lunch)

Role will involve working Saturday mornings on a rota
Basis which is currently 1 in 4 but which will eventually move to 1 in 6.
Saturday working is paid as overtime.

Our client is a well-established automotive retailer
representing prestigious car Brands across the country

They are now actively looking to recruit for a Service
Advisor for their premium and luxury car dealership in Stockton-on-Tees.

To be a Service Advisor, it is essential that
you hold a full UK drivers’ licence.

What does the role of Service Advisor
involve?

• You’ll be providing estimates, booking and
  scheduling service/repair work for our clients customers
  
• You will advise a recommended course of action
  and accurately invoice for work carried out
  
• You will keep our customers fully informed of
  all available extras, accessories and value products, maximising the
  opportunity to up sell
  

What do you need to succeed as a Service
Advisor?

• Background in customer service, sales and a
  keen interest in the automotive industry
  
• Previous service advisor experience with a car
  dealership
  
• Awesome organisation/admin skills and
  experience using computer systems
  
• Upselling experience as well as being
  comfortable in fast-paced environment
  
• The ability to maintain customer service
  levels whilst meeting KPI’s and deadlines
  
• IT Literate, our client use ‘Pinnacle’ systems
  / software, so familiarity with Pinnacle would be ideal but it is not
  essential
  

Benefits:

·         23 days holiday + bank holidays

·         Bonus / Commission

·         Pension Scheme

·         Your birthday off as an extra holiday

·         Paid day off every year to volunteer for a
charity of your choice

·         High Street Discounts

·         Referral Scheme

·         Tailored training and endless career growth
opportunities

To apply for this role please submit your full and up to
date CV to Jonathan at Pybus Recruitment on email: [email protected] or call 0191 8237799

Requirements

What do you need to succeed as a Service
Advisor?

• Background in customer service, sales and a
  keen interest in the automotive industry
  
• Previous service advisor experience with a car
  dealership
  
• Awesome organisation/admin skills and
  experience using computer systems
  
• Upselling experience as well as being
  comfortable in fast-paced environment
  
• The ability to maintain customer service
  levels whilst meeting KPI’s and deadlines
  
• IT Literate, our client use ‘Pinnacle’ systems
  / software, so familiarity with Pinnacle would be ideal but it is not
  essential
  
• Full and valid UK driving licence
  

Benefits

Benefits:

·         23 days holiday + bank holidays

·         Bonus / Commission

·         Pension Scheme

·         Your birthday off as an extra holiday

·         Paid day off every year to volunteer for a
charity of your choice

·         High Street Discounts

·         Referral Scheme

·         Tailored training and endless career growth
opportunities