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Service Centre Agent - Ipswich

icon building Company : Vermelo Rpo
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Service Centre Agent - Ipswich

We currently have exciting opportunities for a Service Centre Advisor based at our Ipswich service centre!

Responsibilities

  • Completion of general administration duties to support the Deployment Centre Supervisor, ensuring 100% compliance on all documentation.
  • Provide help and support to all colleagues and customers both internally and externally.
  • Ensure the efficient running of the network scheduling system by manually intervening where required and maintaining effective communication with external customers, Technicians, and the Deployment Centre Supervisor.
  • Provide operational information and feedback to relevant management teams.
  • Liaise closely through clear and timely communication with external customers, technicians and field management.
  • Assist with controlling and replenishing the consumable stocks for the relevant area.
  • Ensure Health and Safety processes are adhered to on all occasions.
  • Any other ad-hoc duties requested or advised by the Deployment Centre Supervisor or Area Service Manager.

Qualifications

  • Ability to work on own initiative and as part of a team.
  • Excellent communication skills both face-to face and via the telephone.
  • Able to demonstrate a good level of competence in planning and organizing own workload.
  • Flexible approach to work demands.
  • Proactive self-motivator and able to work on own initiative.
  • Proficient IT skills

Benefits:

  • 25 days holiday
  • 5% Employer Pension Contributions
  • Company sick pay
  • Company Funded Healthcare cash plan
  • Life Assurance 4x annual salary
  • Access to discounts and wellbeing hub
  • Free annual eye test
  • Cycle to work scheme.
  • Technology scheme
Original job Service Centre Agent - Ipswich posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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