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Service Charge Administrator

Job Description - Service Charge Administrator

We are looking to hire a full-time Service Charge Administrator to join at an exciting time of our business growth. You will work within the Property Accounts Team and will be a strong and self motivated individual with excellent organisational and communication skills as well as being meticulous with a keen attention to detail.  It is important you have experience in property accounts and an understanding of Service Charge. Having the ability to work well as part of a wider team engaging with our customers, our Facilities Team and Asset Management teams, providing an excellent service is essential to this role.
  • Assist in the completion of Service Charge Reconciliations
  • Assist in Service Charge Audit Journal Adjustments
  • Maintain the Service Charge KPI Trackers
  • Assist is maintaining customer on accounts and apportionments
  • Process customer balancing charges and provide supporting documents
  • Customer query resolution
  • Develop and maintain active communication both with the Property Accounts Team and all internal departments
  • Experience and knowledge of Property Accounts and Service Charge
  • Strong communication and organizational skills
  • Strong time management skills
  • Analytical skills
  • Self motivated and pro active attitude
  • Strong attention to detail
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