Job Description - Service Controller

Service Controller

📍 Bristol | 💰 Up to £30,000 + Benefits | Permanent

Are you an organised scheduler, coordinator or service administrator who thrives in a fast-paced environment?

We're looking for a Service Controller to become the hub of a busy service operation, coordinating engineers, managing customer enquiries and keeping everything running efficiently.

What You'll Be Doing

âś… Planning and scheduling engineers' daily workloads
âś… Responding to customer breakdowns and service requests
âś… Coordinating urgent call-outs and maintenance visits
âś… Updating job records and service information
âś… Working with multiple departments to deliver excellent customer service
âś… Producing reports and supporting operational performance

What We're Looking For

Service Coordinator, Scheduler, Planner or Dispatch experience
Strong organisational and multitasking skills
Excellent customer service and communication skills
Good IT skills including Microsoft Office
Ability to stay calm under pressure and manage changing priorities
Proactive, solutions-focused approachKeywords

Service Controller * Service Coordinator * Scheduler * Resource Planner * Dispatch Coordinator * Maintenance Planner * Customer Service * Engineering Support * Operations Coordinator * Fleet Coordinator * Scheduling * Breakdown Management * Administration * Logistics * Microsoft Office

Benefits

âś” Up to ÂŁ30,000 DOE
âś” Private Healthcare
âś” Pension Scheme
âś” Generous Holiday Allowance
âś” Stable and growing business
âś” Excellent career development opportunities

Apply now if you're a highly organised coordinator who enjoys keeping people, jobs and customers moving.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Only candidates based in UK and eligible to work in UK are allowed
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