Service Coordinator

A Service Coordinator is required for our client, a leading Air Conditioning and Mechanical company known for delivering comprehensive design, installation, service, and maintenance solutions to a broad client base. Due to the ongoing success and steady growth of the business, they are now seeking to add a Service Coordinator to their expanding team.

Key responsibilities for the Service Coordinator will include managing and organizing the daily engineering schedule for both planned and reactive maintenance works, maintaining consistent communication with clients regarding the status and timelines of projects, and effectively liaising with suppliers and subcontractors to ensure the timely delivery of materials and services.

Service Coordinator Job Overview

As the Service Coordinator, you will be working out of the company's Billericay office.

• Schedule London and home counties PPM visits for the Engineering division
• Answer inbound calls from clients
• Raising and scheduling jobs
• Arranging engineers and subcontractors to attend works
• Client liaising/updating on timescales of works
• Raising purchase orders

• Experience in the HVAC and FM industry
• Office based in Romford
• Previous role held as Service coordinator/Helpdesk or similar
• Highly Adept in handling inbound calls for customer queries and service requests
• Highly proficient in CAFM systems, MICROSOFT Word, Excel, PowerPoint, Outlook
• Administration responsibilities including filing, preparing documents, receipting, keeping and updating records

• Basic Salary of £28,000-£32,000 DOE
• 08:00-17:00 Monday to Friday working hours
• 21 days holiday + Bank Holidays - increasing with service
• Pension
• Gym membership
• Career progression

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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