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Service Coordinator

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Job Description - Service Coordinator

Senior Coordinator opportunity available with our client, a specialist contractor within the pumps and wastewater sector, based out of their office in South-East London. The role comes with a basic salary of between £30k and £40k (depending on experience), a company phone, 26 days annual leave (+ public holidays), and an early finish on Friday's.

Senior Coordinator Job Responsibilities

  • Manage and coordinate the activities of field engineers
  • Provide clear, responsive support to engineers in the field.
  • Supervise and support a departmental staff member responsible for the Service customer database and administrative duties.
  • Act as a central point of contact between customers, engineers, and internal departments.
  • Monitor, review, and interpret engineer job reports and service findings.
  • Identify and plan required follow-up work, parts, and customer recommendations.
  • Oversee job documentation including risk assessments, job sheets, and commissioning reports.

Senior Coordinator Job Requirements

  • Experience working within a coordinator and/or scheduling support role, ideally within the engineering sector
  • Knowledge of pumps and the water/wastewater industry highly desirable
  • Based within a commutable distance on Erith, Kent
  • Confident in the use of a variety of I.T systems including CRM systems and the full Microsoft Office package (Word, Excel, etc)

Senior Coordinator Salary & Benefits

  • Basic salary £30k - £40k, depending on experience
  • Monday - Friday, 8:30am - 5:30pm
  • Early finishes on Fridays
  • Company mobile phone provided
  • Company pension scheme

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

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