Service Coordinator

We are looking for a Service Adminstrator / Scheduling Coordinatorwith good organisation and customer management skills to join a busy Service Team with a medium sized Engineering company. If you love keeping things running smoothly, thrive in a fast-paced environment, and have a knack for logistics, this is your moment!

What You’ll Do:

• Coordinate and manage field engineer diaries across the UK & Ireland
• Book customer visits (maintenance, repairs, site evaluations, breakdowns)
• Liaise with customers to schedule and confirm appointments
• Raise jobs in SAP and scheduling systems
• Quote parts/labour and manage repair jobs from start to finish
• Track warranty claims and maintain calibration/tool registers
• Keep vehicle records, safety cards, and inductions up to date
• Attend weekly planning meetings and support with admin tasks

What You’ll Bring:

• Excellent organisation and planning skills
• Ability to prioritise under pressure and meet tight deadlines
• Confident communicator with a professional phone manner
• Customer-first mindset and a helpful, can-do attitude
• Strong IT skills: Microsoft Office is essential, SAP/Protean is a plus
• Team player who also works well independently
• Knowledge of H&S procedures and logistics across the UK & Ireland is a bonus

Why Join?

• Make a real impact in a critical role within a supportive team
• Gain experience across service operations and logistics
• Training and development opportunities
• Be part of a company that values precision, teamwork, and customer satisfaction

If you are interested in a rewarding role, progression opportunities and a friendly working environment please call Adam Jones at Major Recruitment or click Apply Now to send your CV