Service Coordinator

A leading contractor based in Crawley is seeking an experienced Service Coordinator to join their growing team. This is an excellent opportunity for a well-organised and proactive individual.

The successful candidate will be responsible for scheduling both planned and reactive works, handling client enquiries, providing administrative support, and contributing to the day-to-day operations of the business.

Job Title: Service Coordinator

Location: Crawley, West Sussex

Salary: £24,000 - £28,000 (DOE)

Hours: Monday to Friday

Key Responsibilities

• Handling incoming client enquiries and providing timely follow-up
• Scheduling work for field engineers
• Booking site surveys for contracts managers
• General administrative support
• Assisting with the implementation of new CRM software
• Coordinating day-to-day operations
• Ordering and tracking equipment
• Managing fleet servicing, repairs, and MOTs

Requirements

• Previous experience in a Service Coordinator or similar administrative role
• Background in FM, mechanical, or building services
• Strong organisational and communication skills
• Ability to work well under pressure and manage multiple tasks
• Reside within a commutable distance of Crawley