Service Coordinator

As Service Coordinator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of between £25,000 and £27,000. Working for a highly successful and established business with decades of experience supplying garage equipment.

Purpose of the role:

Working as part of the small service team. Planning, scheduling and reporting on engineer activities, working with the service department and ensuring the smooth process of operations.

Key Accountabilities of the Service Administrator:

• Schedule and coordinate engineer diaries to provide maximum efficiency
• Be first point of contact for customers
• Liaise with customers, resolving any queries quickly and efficiently
• Generate system based quotes and invoices
• Plan and coordinate service administration
• Contact customers to confirm proposed dates and obtain order numbers for scheduled work
• Contact customers to progress payment of invoices
• Maintain database all customer records

Skills Required for the Service Administrator:

• Experience in scheduling/planning preferred
• Confident customer services skills
• Methodical approach used to managing a busy workload
• Administration experience within an office environment
• Solid IT skills including MS Office
• Excellent communications skills
• Organised approach to work, able to work on multiple tasks at the same time
• High levels of accuracy and attention to detail
• Adaptable in a changing environment

What's in it for you?

• A salary of between £25,000 and £27,000
• Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch
• 22 days hols +bank hols, increasing with service
• Training, support and development
• Working for a successful, established business
• Private healthcare for you and your family after six month probation