Service Co-ordinator

Acorn by Synergie is recruiting for a Service Administrator to join a dynamic and growing team within a leading engineering and service organisation.

This is a fantastic opportunity for an experienced and highly organised administrator who thrives in a fast-paced environment. You'll play a vital role in supporting the engineering and service departments by managing day-to-day logistics, scheduling, and customer communications.

• Respond to incoming calls and emails promptly and professionally.
• Act as the first point of contact for all customer service queries.
• Schedule jobs and monitor progress of engineers' assignments.
• Maintain accurate records of service work and installations.
• Order consumables such as toner and ensure stock levels are maintained.
• Manage parts inventory, including regular stock takes and reordering.
• Arrange timely dispatch of goods to clients and field engineers.
• Coordinate installation appointments with internal teams and customers.
• Support invoicing, filing, and general administrative tasks as required.

• Previous experience in a busy office or service-based administrative role.
• Strong organisational skills and ability to manage multiple tasks.
• Excellent communication skills, both written and verbal.
• Confident working independently and liaising with multiple stakeholders.
• Proficiency with office software (Microsoft Office / Excel / databases).

• Competitive salary of £26,000 per annum.
• Excellent benefits package.
• Full-time, permanent position.
• Supportive team and dynamic working environment.
• Opportunity to play a key role in operational success.

Apply now with your CV or get in touch with the Acorn by Synergie team for more information!

Acorn by Synergie acts as an employment agency for permanent recruitment.