Service Coordinator

Service Coordinator

Location: Kent
Salary: £30,000 – £32,000 per annum

We are looking for an organised and proactive Service Coordinator to join our growing team in Kent. This is a busy and varied role where you'll coordinate planned maintenance, manage reactive callouts, support field engineers, and provide excellent customer service.

Key Responsibilities

* Schedule planned maintenance visits and allocate reactive callouts.

* Coordinate engineers' workloads and maintain daily schedules.

* Liaise with customers, engineers and subcontractors to ensure smooth service delivery.

* Prepare job documentation and maintain accurate service records.

* Support weekly invoicing and general administration.

* Monitor service performance and produce monthly KPI reports.

* Raise purchase orders and check subcontractor invoices.

* Ensure service reports are completed accurately and follow up on any outstanding actions.

About You

* Previous experience in a service coordination, scheduling or administration role.

* Excellent organisational and communication skills.

* Able to manage multiple priorities in a fast-paced environment.

* Strong IT skills, including Microsoft Office.

* A proactive approach with excellent attention to detail.

What We Offer

* Salary of £30,000–£32,000, depending on experience.

* Full-time, permanent position.

* Supportive team environment.

* Opportunities for training and career development.

If you're an organised individual who enjoys coordinating people, solving problems and delivering excellent customer service, we'd love to hear from you
Only candidates based in UK and eligible to work in UK are allowed