Service Co-ordinator

Service Co-ordinatorLocation: Bridgnorth (Office-based)
Company: A respected client of Pertemps
Pay: £13.50 per hour
Hours: Monday – Friday, 08:30 – 17:30

We are seeking a professional and organised Service Co-ordinator to join our client's team in Bridgnorth. This office-based role is ideal for an experienced administrator or customer service professional who thrives in a fast-paced environment, coordinating service activities while delivering excellent customer support.

Key Responsibilities:
Coordinate service schedules and appointments, ensuring efficient planning and communication.

Act as the first point of contact for customers, responding to enquiries professionally and promptly.

Liaise with engineers, customers, and internal departments to ensure smooth service delivery.

Accurately maintain service records, customer information, and job updates.

Manage and update information using Excel and maintain communication records in Outlook.

Monitor ongoing service jobs, ensuring deadlines are met and customers are kept informed.

Provide administrative support to the wider team as required.

Requirements:
Previous experience in a service co-ordination, administration, customer service, or similar office-based role (essential).

Excellent communication and organisational skills.

Strong administrative and data management skills, including Microsoft Excel and Outlook.

Ability to prioritise workloads, work independently, and manage multiple tasks effectively.

A proactive, customer-focused approach with strong attention to detail.

No previous knowledge of windows and doors is required – full product training will be provided.

What's on Offer:
Competitive hourly pay of £13.50 per hour.

The opportunity to represent a respected company in Bridgnorth.

Full training and ongoing support to ensure success.

A professional, office-based working environment
Only candidates based in UK and eligible to work in UK are allowed