Service Coordinator

Job Description

Position : Service Coordinator
Sector : Engineering Services
Location : Watford
Salary : £30,000
Our client is seeking a Maintenance Coordinator at their brand-new office based in Watford. In this role you will assist in managing and coordinating the compliance and maintenance requirements. The successful candidate must be adept in multitasking and be able to perform a wide range of tasks.
As the successful Maintenance Coordinator your duties will include:
First point of contact for clients, either via the phone or email
Log and track all reactive maintenance events onto the in-house system
Manage works through to completion
Liaise with

contractors/suppliers

and engineers
Chase above where needed to ensure they meet issued KPI’s
Follow up on all maintenance activities
To manage the compliance safety database and highlight shortfalls
Ensuring complaints are escalated to the appropriate manager
Assist in the preparation of monthly reports and statistics
First point of contact for third party vendors regarding any compliance issues
Skills:
Must have excellent customer service skills
Must be proficient in Microsoft Office (especially Excel and Outlook)
Knowledge of engineering

services/facilities

management
Knowledge and experience of working within engineering services
Ideally hold a driving licence and live in commuting distance to the office