Service Coordinator

Job Opportunity: Service Coordinator

Are you a highly organised individual who thrives in a fast-paced environment? Do you have experience in call planning or coordinating engineers? ?

Key Responsibilities:

- Take ownership of each job from start to finish ?

- Plan technician attendance across various sectors nationwide

- Ensure calls are assigned and attended within agreed SLAs ?

- Manage the whole life cycle from call out to invoicing

- Maintain strong relationships with customers, suppliers, and engineers

Salary: £26,000 - £28,000 D.O.E

? Hours: Full-time office-based role, Monday to Friday, 8:30 am - 5 pm ?

Location: Birkenhead

Desired Skills and Qualifications:

- Strong geographical knowledge ?

- Organised approach to work

- Strong administration skills and ability to multi-task effectively

- Previous experience working with engineers is desirable ???

- Scheduling or call planning experience is advantageous ?

- Excellent customer service skills

- Competent user of Microsoft packages ?

Benefits:

- 25 days holiday (increases with service)

- Contributory pension scheme

- Length in service awards

Don't miss out on this opportunity to make a difference in a dynamic and supportive team! Apply now and join us in February 2024!

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Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.