Service Co-ordinator and Spare Parts Administrator

Service Co-ordinator and Spare Parts Administrator
Permanent
8.30am – 5.30pm Monday – Thursday, 8.30am – 1.00pm Friday
Salary up to £30,000
Rugby

Are you a Service Co-ordinator and Spare Parts Administrator, looking for an exciting and varied position within a global leading Manufacturing organisation? Our client is well-established within the Manufacturing sector and is looking for a Service Co-ordinator and Spare Parts Administrator to help supports both the coordination of field service activities and the administration of spare parts.

As Service Co-ordinator and Spare Parts Administrator, you will be a vital link between customers, engineers, and suppliers, ensuring service jobs are scheduled efficiently and critical components are readily available to minimize downtime for our clients.

Service Co-ordinator and Spare Parts Administrator
Job Description

• Schedule and coordinate service engineer visits for installations and repairs
• Manage the assessment/quotation/repair process to ensure that systems are dealt with in a timely manner
• Monitoring and routing email queries to ensure that they are dealt with in a timely manner
• Act as the central point of contact for service requests and customer queries
• Maintain accurate service logs, customer histories, and job progress reports.
• Track and maintain inventory of high-value and time-sensitive components.
• Liaise with global suppliers and internal teams for procurement and logistics.

Service Co-ordinator and Spare Parts Administrator
Essential Experience/Skills/Qualifications

• Background in Manufacturing
• Prior experience in a technical support, service coordination, or spare parts/logistics role preferably in a manufacturing equipment industry.
• Proficiency with ERP/inventory systems e.g., SAGE 200/CRM and MS Office.
• Knowledge of warranty claims is a bonus

Service Co-ordinator and Spare Parts Administrator
Company Benefits

• 23 days holiday increasing with length of service
• Bonus scheme
• Annual salary review
• Pension Scheme