Job Description - Service Coordinator / Engineer Scheduler
Service Coordinator / Engineer Scheduler in Boarhunt, Fareham (PO17), PO7 | The Workshop Search Search These jobs were popular with other job seekers Customer Service Coordinator The Workshop Drayton Pump, Winchester (SO21), SO21 £28100 per annum 6 days ago Service Desk & operations Coordinator (Waste & Recycling) Hey Clear Fareham, Hampshire £28000 - £33000 per annum 2 weeks ago Contract Support Administrator (FM) Integral UK Ltd Southampton (SO15) Up to £33,000 per annum 6 days ago Contracts administrator II Manpower Fawley, Southampton (SO45), SO45 1TX £37900 - £64900 per annum 1 day ago Freight Coordinator WR Logistics Calmore, Southampton (SO40), SO40 £32000 - £35000 per annum 6 days ago Resident Liaison Officer Reed Specialist Recruitment Ltd Basingstoke (RG21) £27000 - £35000 per annum 1 day ago Receptionist - Temp cover, Immediate start Brook Street UK Winchester (SO21) Up to £13.50 per hour 2 days ago Logistics Administrator PS Recruits LTD Whitehill, Bordon (GU35), GU35 From £30,000 to £31,000 per annum plus benefits 2 weeks ago Property Coordinator Centrick Wallington, Fareham (PO16), PO16 8UT £23500.00 to £24500.00 per year 2 days ago Client Operations Coordinator Get Staffed Online Recruitment Southampton (SO15) £26000 - £28000 per annum 1 week ago Customer Service Coordinator The Workshop Drayton Pump, Winchester (SO21), SO21 £28100 per annum 6 days ago Service Desk & operations Coordinator (Waste & Recycling) Hey Clear Fareham, Hampshire £28000 - £33000 per annum 2 weeks ago Contract Support Administrator (FM) Integral UK Ltd Southampton (SO15) Up to £33,000 per annum 6 days ago Contracts administrator II Manpower Fawley, Southampton (SO45), SO45 1TX £37900 - £64900 per annum 1 day ago Freight Coordinator WR Logistics Calmore, Southampton (SO40), SO40 £32000 - £35000 per annum 6 days ago Resident Liaison Officer Reed Specialist Recruitment Ltd Basingstoke (RG21) £27000 - £35000 per annum 1 day ago Receptionist - Temp cover, Immediate start Brook Street UK Winchester (SO21) Up to £13.50 per hour 2 days ago Logistics Administrator PS Recruits LTD Whitehill, Bordon (GU35), GU35 From £30,000 to £31,000 per annum plus benefits 2 weeks ago Property Coordinator Centrick Wallington, Fareham (PO16), PO16 8UT £23500.00 to £24500.00 per year 2 days ago Client Operations Coordinator Get Staffed Online Recruitment Southampton (SO15) £26000 - £28000 per annum 1 week ago Service Coordinator / Engineer Scheduler The Workshop Boarhunt, Fareham (PO17), PO7 Permanent Published: 1 week ago £26000 - £29000 per annum Service Coordinator / Engineer Scheduler The Workshop Our client is looking for a highly organised Service Coordinator / Engineer Scheduler to support their UK service operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and has experience scheduling engineers and managing service jobs from booking through to completion. You will act as a key point of contact for customers and engineers, ensuring service visits are scheduled efficiently, compliance requirements are met, and customers are kept informed throughout the process. Strong organisational skills, excellent communication, and the ability to manage multiple service jobs simultaneously are essential for success in this role. Key Responsibilities Manage a portfolio of allocated service customers, ensuring their service needs are handled efficiently. Schedule and coordinate engineers for service visits, maintenance appointments, and callouts in a fast-moving operational environment. Respond to customer enquiries from both contract and non-contract clients. Raise, allocate, and manage service callouts from booking through to completion. Liaise with engineers and customers to ensure service visits are completed in line with compliance requirements. Keep customers updated on the progress of service jobs and provide clear communication throughout. Plan and schedule preventative maintenance visits with customers. Follow up on proforma payments and outstanding quotations. Send job documentation to customers and review completed job cards for any remedial works required. Identify additional works from previous service visits and prepare quotations where needed. Handle incoming calls and general office enquiries. Skills & Experience Essential Previous experience scheduling engineers or coordinating field service teams Experience working in a fast-paced service or operations environment Strong organisational and time management skills Excellent customer service and communication abilities Good working knowledge of Microsoft Office Ability to manage multiple tasks and deadlines simultaneously Strong attention to detail and accuracy Confident IT user and comfortable working with service management systems Benefits Free onsite parking Early finish and dress-down Fridays Above-statutory holiday allowance with the option to buy more Company social events Employee Assistance Programme Eyecare vouchers Cycle to Work scheme Friendly, supportive working environment Service Coordinator jobs Service Coordinator jobs in Boarhunt Engineering jobs Engineering jobs in Boarhunt Management jobs Management jobs in Boarhunt Jobs in Boarhunt Operations Coordinator jobs Service Management jobs Head Of Service jobs Family Service Coordinator jobs Service Delivery Manager jobs Assistant Service Manager jobs Service Director jobs Services Leader jobs Coordinator jobs Service Manager jobs Service Advisor jobs Service jobs Services jobs Services Coordinator jobs Volunteer Coordinator jobs Service Supervisor jobs Get hired. 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