Service Delivery Coordinator

Company : Kate+co

Job Description - Service Delivery Coordinator

Job Title: Service Delivery Coordinator (x4)
Location: Motherwell, Glasgow (initially 5 days on-site for training, then 2 days/week in the office)
Contract Length: 26 weeks (fixed-term, not expected to extend)
Hourly Rate: £20.00 per hour
Start Date: Targeting 30th June
Working Hours: Standard full-time hours

About the Role:
We are seeking four Service Delivery Coordinators to join a fast-paced network expansion team on a time-critical project. This role is ideal for candidates with strong communication skills and a B2B service background, looking to make an immediate impact.
Key Responsibilities:

Contact B2B customers via phone and email to arrange replacement of outdated equipment
Clearly explain the need for the upgrade and gain customer agreement
Follow up persistently with non-responsive customers to secure engagement
Pass confirmed cases to scheduling teams for appointment booking
Maintain accurate records of all customer interactions and status updates

What We’re Looking For:

Essential:

Experience working in a B2B environment
Confident communicator with excellent people skills
Self-motivated and able to work independently
Strong attention to detail and organisational ability

Desirable:

Previous experience in telecoms or customer service (not essential)

Additional Info:

You must be able to attend full on-site training in Motherwell initially (5 days/week)
Post-training, hybrid model: 2 days in the office (Wednesday + one additional day)
All equipment will be provided

Interview Process:

Informal 30-minute interview with hiring managers
One interview stage only

How to Apply:

To apply, get in touch with Michael at KC Group on or email your CV to .

Original job Service Delivery Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Service Delivery Coordinator Jobs in the UK

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Service Delivery Coordinator

Job Description - Service Delivery Coordinator

Similar Service Delivery Coordinator Jobs in the UK

Mobile Apps