Service Delivery Lead

Service Delivery Lead in Orton Southgate, Peterborough (PE2) | CRG TEC Find a job Post a job Sign up Tired of searching? Let’s find you the right jobs faster Get Started Search These jobs were popular with other job seekers Power Platform Analyst Cross Keys Homes Peterborough (PE1) £47,902 per annum (in probation) rising to £50,423 4 days ago Installer Hillarys Blinds Denton, Peterborough (PE1), PE1 1AB £50,000+ earnings p/a 2 weeks ago 1st Line Technical Support CRG TEC Orton Southgate, Peterborough (PE2) 28000-28000 2 days ago Outbase Team Leader The Sofa Delivery Company Eastgate, Peterborough (PE1), PE1 5WJ £37,078 2 weeks ago Neighbourhood Manager Cross Keys Homes Peterborough, Cambridgeshire £43,066 per annum (in probation) rising to £45,332 plus car allowance 1 week ago Operations and Maintenance Systems Owner Insite Energy Limited West Town, Peterborough (PE1), PE1 5DD 1 week ago Night Transport Clerk Taskmaster Resources Limited Peterborough (PE7) £15.12 per hour 4 days ago Service Operations Lead CRG TEC Orton Southgate, Peterborough (PE2) 30000-32000 2 days ago Parts Administrator Recruit Mint Peterborough, Cambridgeshire £30000 per annum 3 weeks ago Driver Rep First Home Improvement Peterborough (PE1) From £20,000 to £35,000 per annum 1 month ago Service Delivery Lead CRG TEC Orton Southgate, Peterborough (PE2) Permanent Contract; On-site Published: 2 days ago 30000-32000 Apply Save Service Delivery Lead CRG TEC Apply Service Delivery Lead (Telecoms) Base Salary: Up to £32,000 Benefits: Up to 10% bonus, private healthcare, 25 days holiday + bank holidays and wider company benefits Location: Peterborough Working Pattern: Monday to Friday, full-time office based The opportunity: If you’re currently working in customer service, service delivery or operations and want more ownership, this could be a good next step. We’re working with a growing connectivity business in Peterborough looking for someone to lead the team responsible for its enterprise customers, from initial sales handover and installation through to ongoing service. It’s a hands-on role where you’ll stay close to the customers and day-to-day operation, making sure these higher-value relationships are looked after properly. Day to day You’ll oversee new customer orders coming across from sales, making sure ownership is clear, installations are progressing and customers are kept proactively updated. You’ll work with internal teams and third parties to resolve delays or issues, while keeping an eye on workloads and engineer booking capacity. When something goes wrong, you’ll be the first point of escalation, taking ownership of the issue and helping get the customer relationship back on track. You’ll also lead the day-to-day team, allocating responsibilities, coaching people and making sure a consistent level of service is being delivered. Who we are looking for You could already be a Customer Service Team Leader, Service Delivery Team Leader or Service Operations Team Leader within telecoms, IT, connectivity, engineering or another service-led environment. Equally, you might be an experienced Service Delivery Coordinator or Customer/Account Coordinator who already owns customer relationships and escalations and is ready to step up. You don’t need to be deeply technical. What matters is that you’re good with customers, organised, commercially aware and comfortable taking ownership when something isn’t going to plan. The Next Steps If this sounds like the sort of step you’ve been looking for, apply and we’ll be in touch. Alternatively, give CRG TEC a call and we’ll happily talk you through the opportunity. Apply CRG TEC Other Manufacturing 18 Jobs Similar Service Delivery Lead Jobs Popular with Other Job Seekers Power Platform Analyst Cross Keys Homes Peterborough (PE1) £47,902 per annum (in probation) rising to £50,423 4 days ago Installer Hillarys Blinds Denton, Peterborough (PE1), PE1 1AB £50,000+ earnings p/a 2 weeks ago 1st Line Technical Support CRG TEC Orton Southgate, Peterborough (PE2) 28000-28000 2 days ago Outbase Team Leader The Sofa Delivery Company Eastgate, Peterborough (PE1), PE1 5WJ £37,078 2 weeks ago Neighbourhood Manager Cross Keys Homes Peterborough, Cambridgeshire £43,066 per annum (in probation) rising to £45,332 plus car allowance 1 week ago Operations and Maintenance Systems Owner Insite Energy Limited West Town, Peterborough (PE1), PE1 5DD 1 week ago Night Transport Clerk Taskmaster Resources Limited Peterborough (PE7) £15.12 per hour 4 days ago Service Operations Lead CRG TEC Orton Southgate, Peterborough (PE2) 30000-32000 2 days ago Parts Administrator Recruit Mint Peterborough, Cambridgeshire £30000 per annum 3 weeks ago Driver Rep First Home Improvement Peterborough (PE1) From £20,000 to £35,000 per annum 1 month ago Service Delivery Lead jobs Service Delivery Lead jobs in Peterborough IT jobs IT jobs in Peterborough Management jobs Management jobs in Peterborough Jobs in Peterborough Service Delivery Manager jobs Head Of Programme Delivery jobs Head Of Service jobs Service Lead jobs Technical Lead jobs Customer Service Director jobs Team Lead Customer Service jobs Customer Services Team Leader jobs IT Service Delivery Manager jobs Head Of Services jobs Customer Service Team Leader jobs Service Coordinator jobs Delivery Team Lead jobs Client Services Team Leader jobs Customer Service Lead jobs Delivery Lead jobs Get hired. 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