Service Delivery Manager HEMS

Service Delivery Manager HEMS in Oxfordshire | Manpower My career My jobs MA My account Search These jobs were popular with other job seekers Service Delivery Manager (HEMS) Omega Resource Group Little Blenheim, Kidlington (OX5) Negotiable 1 week ago Service Delivery Manager Rhames Ltd Annesley, Nottingham (NG15), NG15 0DX Competitive package including benefits awaits the successful candidate 2 weeks ago Delivery Manager - Digital Engineering (SC clearance) Sanderson Government and Defence Reading (RG1) £550 - £600 per day 1 week ago Service Delivery Manager / Project Manager - Kingston, Hybrid - £70,000 Ashdown Group Kingston Upon Thames (KT1), KT1 £70,000 1 week ago Service Management Consultant Hays London negotiable depending on experience 2 weeks ago Project Manager Guinness Partnership North West London (NW1), NW1 3AX £57,433 per annum 1 week ago Lead Agile Delivery Manager DWP Digital Upperthorpe, Sheffield (S3), S3 7UF £75026 - £92522 per annum 5 hours ago NEW Senior Delivery Manager Hackajob Ltd St James, South West London (SW1) Competitive 2 weeks ago Technical Account Manager Integral UK Ltd London Competitive 1 month ago Delivery Manager Fruition Group Leeds (LS1) Up to £500 per annum 5 days ago Service Delivery Manager HEMS Manpower View Profile Oxfordshire Permanent Contract; On-site Published: 5 days ago Negotiable Apply Save Service Delivery Manager HEMS Manpower Apply If you thrive on turning complex delivery plans into real-world results-and want to lead from the centre of the operation-this could be the role for you. My Client is looking for a Service Delivery Manager to ensure end-to-end delivery of civil helicopter maintenance contracts, with a primary focus on Helicopter Emergency Medical Services (HEMS), Private & Business, and National Resilience. What you'll be doing: * Own end-to-end delivery performance across schedule, cost and quality for maintenance contracts and any ad-hoc requirements * Lead day-to-day monitoring using live data metrics to keep hours and schedules aligned to agreed baselines * Manage and re-baseline project budgets (hours and materials), including allocation down to maintenance-module level * Run daily progress monitoring and problem-solving with the delivery team, escalating as needed to remove bottlenecks * Partner with the Cost Controller to produce cost reporting, dashboards and SQCDP (Safety, Quality, Cost, Delivery, People) metrics * Coordinate cross-functionally to ensure costs are accurately booked and aligned with contract performance requirements * Manage emergent work/defects requirements so costs are captured correctly for customer invoicing * Deliver regular operational reviews and continuous reporting on programme WIP, KPIs (including CPI/SPI) and trends * Support customer reporting through liaison with Customer Support Managers, including calls and in-person visits as required * Drive continuous improvement using lean methodologies/analyses to improve satisfaction and maximise value What you'll bring: * Strong operations management experience and confidence leading complex, multi-priority delivery * Solid understanding of support contracts and/or MRO operations, or complex project delivery environments * Excellent leadership and communication skills, able to influence and motivate across all levels * Strong analytical and problem-solving ability, with a data-driven approach * Commercial acumen with experience managing budgets * A proactive, collaborative style-comfortable operating in a matrix team with multiple functions represented Additional information: * Experience with aviation regulations and safety standards is highly advantageous * Operational excellence approaches (e.g., Lean, Six Sigma) are highly desirable * Customer support/services experience is desirable * Experience delivering HEMS/Private programmes (as a senior officer or through commercial collaboration at the same level) is desirable Benefits Our client offers a competitive salary, bonus and a comprehensive benefits package, including: Private Medical Insurance (Bupa) - single cover for employees paid by the company Pension: Employees are auto enrolled into the Retirement Fund. Company contributes 6%, employee 4% basic Share Incentive Plan and ESOP. Annual share schemes at company discretion. Success Share, Discretionary Group bonus scheme (conditions apply) Mydrive (employee car purchase scheme) Den-Plan (employee purchase scheme) Personal Accident Insurance and Travel Insurance Ready to lead delivery that matters? Apply now to be considered for this Service Delivery Manager opportunity in Kidlington. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. Apply Manpower Other Sectors and Industries 260 Jobs Company Profile In Short Industry Recruitment Founded 1948 Location UK Company size 1000+ ABOUT US Manpower has been a global leader in contingent and permanent recruitment workforce solutions for over 70 years. Since 1948, our purpose has remained consistent - we connect people with meaningful and sustainable work. Whilst our purpose remains constant, the world of recruitment is evolving fast. Technology innovations are reducing traditional value. We see people and unemployment at scale and witness first-hand the trends which are changing the world of work around us. We help organisations nationwide develop and maintain their workforce to respond to changing business demands, market fluctuations and keep pace as the future of work evolves. Fast Fulfilment: our teams are experts in their markets, and through our strong global brands they have access to a vast talent pool of compliant and ready to work candidates. Agile approach: we have the insights, expertise and experience to create a workforce to provide clients and candidates with the right match to help them go further. Precision performance: we invest in our people. Through robust training and our development programme, MyPath, we develop our people with the skills critical to their job today and for the jobs of tomorrow. Similar Service Delivery Manager Hems Jobs Popular with Other Job Seekers Service Delivery Manager (HEMS) Omega Resource Group Little Blenheim, Kidlington (OX5) Negotiable 1 week ago Service Delivery Manager Rhames Ltd Annesley, Nottingham (NG15), NG15 0DX Competitive package including benefits awaits the successful candidate 2 weeks ago Delivery Manager - Digital Engineering (SC clearance) Sanderson Government and Defence Reading (RG1) £550 - £600 per day 1 week ago Service Delivery Manager / Project Manager - Kingston, Hybrid - £70,000 Ashdown Group Kingston Upon Thames (KT1), KT1 £70,000 1 week ago Service Management Consultant Hays London negotiable depending on experience 2 weeks ago Project Manager Guinness Partnership North West London (NW1), NW1 3AX £57,433 per annum 1 week ago Lead Agile Delivery Manager DWP Digital Upperthorpe, Sheffield (S3), S3 7UF £75026 - £92522 per annum 5 hours ago NEW Senior Delivery Manager Hackajob Ltd St James, South West London (SW1) Competitive 2 weeks ago Technical Account Manager Integral UK Ltd London Competitive 1 month ago Delivery Manager Fruition Group Leeds (LS1) Up to £500 per annum 5 days ago Service Delivery Manager HEMS jobs IT jobs Management jobs Full Time jobs Weekend jobs Retail jobs Night Shift jobs Apprenticeship jobs NHS jobs HGV jobs Immediate Start jobs Warehouse jobs Cleaning jobs No Experience jobs Remote jobs Admin jobs Apprenticeships jobs Administration jobs Tesco jobs Get hired. 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