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Service Desk Analyst

icon building Company : Confidential
icon briefcase Job Type : Full Time
icon geo-alt Holywell, Clwyd

Job Description - Service Desk Analyst


Role: Service Desk Analyst
1st – 2nd line
Location: Flintshire (onsite / 1 day working from home)
Salary: £28k - £34k plus benefits

Our global manufacturing client is looking for a Service Desk Analyst to join their growing IT team. 

The Service Desk Analyst will be responsible for resolving end user technical requests and carrying out the incident management process to ensure normal service operations with the aim of minimising impact on business operations. 

Service Desk Analyst experience –

  • Prior experience in desktop/technical support positions. (2+ years)
  • Experience in documenting and knowledge sharing. 
  • Good customer interaction skills.
  • Office 365 
  • Windows 10 
  • Knowledge of cloud technologies (Desirable) 
  • VMware (Desirable) 
  • Networking knowledge (Desirable)
If this role sounds interesting to you, please APPLY & get in touch with Joe Griffiths by calling or email at
Original job Service Desk Analyst posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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