Service Desk Analyst - 1st Line

Service Desk Analyst - Derbyshire

• Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally.
• £25,000 salary (negotiable), on site in Derbyshire
• Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotley)) - The ability to drive and have your own vehicle will be essential for onsite shifts.
• To apply call or email

Who are we?

Our client are an industry leader, nationwide within the manufacturing and construction industries. You will be joining a growing service desk team who look after the needs of hundreds of users. They are keen to promote from the bottom up and promote internally so if you are keen to be part of a growing company already leading the way then please apply below.

What will you be doing?

You will be the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness to learn quickly is essential.

What you need….

• Experience of a Service Desk environment.
• Good skills with IT support in general.
• Windows OS
• Active Directory
• O365 (preferred)
• A solid understanding of network and network troubleshooting (preferred)
• Good communication skills.
• Be able to get to site.
• UK citizenship.

To apply….

Please either apply through this advert or emailing me directly via . For further information please call me: . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS - Windows, First Line, O365, Communication, Active Directory