Service Desk Coordinator

Job Title: Service Desk Coordinator
Salary: £27,000 - £30,000 per annum
Location: Borehamwood
Contract: Permanent, Full Time
Hours: 8.30 – 5.30 pm Monday to Friday and 1 in 4 weekends to be worked also which are worked independently in the office 8.30 – 4.30

Company Overview:

A leading global brand renowned for its high-quality, innovative coffee machines are seeking an experienced Service Desk Coordinator.
The successful candidate will be responsible for planning all jobs to ensure service level agreements are adhered to.

Job Responsibilities:
Knowing where abouts of engineers to maximise job completion
Follow processes for all the clients contracts
Supporting engineers
Support quotation process
Manage and plan the movement of jobs or emergency works
General administrative work

Key Skills & Experience:
Good organisational and communication skills
Good time management skills
PC literate
Strong admin and scheduling experience
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
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