Service Desk Coordinator

MONDAY TO FRIDAY 08:30-17:30 (Maybe some weekends)

The Role

• Answering customer calls/email’s and enquiries via our portal regarding breakdowns and planned service works
• To allocate daily incidents to engineers within your region
• Answering general enquiries
• General administration - including data entry, answering telephone calls, cover as required
• Schedule engineers’ diaries
• General administrative tasks

The Candidate

• Have worked in a fast paced environment, ability to multi-task

• Excellent communication skills, both written and verbal
• Great telephone manner
• Customer and team focused
• Excellent organisational skills
• Enthusiastic, personable

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search.

Nouvo Recruitment London operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK