Service Desk Engineer

Service Desk Engineer in Stockton-On-Tees (TS16) | Context Search Search These jobs were popular with other job seekers Technical Support Engineer - Middlesbrough Nextech Group Limited Middlesbrough (TS1) £26000 - £35000 per annum + Amazing Benefits and development 2 weeks ago Windows Engineer Linkster Recruitment Newcastle Upon Tyne (NE1) From £33,000 to £40,000 per annum 1 week ago IT Support Engineer Vantage Recruitment Bayard Wood, Bedlington (NE22), NE22 5UB 2 weeks ago Technical Support Engineer - Newcastle Nextech Group Limited Newcastle Upon Tyne (NE1) £28000 - £35000 per annum + Training - Development Plans - Exposure 2 weeks ago IT Support Technician Gem Partnership Balliol Business Park, Newcastle Upon Tyne (NE12), NE12 8EG £35,000 per annum + Benefits 1 month ago Service Engineer Verto People Stepney, Newcastle Upon Tyne (NE1), NE1 6UR £35000 - £45000 per annum 1 week ago IT Support Technician (2nd/3rd Line) Baltic Recruitment Services Ltd North Shields (NE29) Pension, Healthcare, Bonus 2 weeks ago 2nd Line Service Desk Engineer Gem Partnership Monkton Hall, Hebburn (NE31), NE31 2EX From £32,000 to £35,000 per annum + optional overtime 2 weeks ago Technical Engineer KBR Elisabethville, Chester Le Street (DH3), DH3 1DJ Up to £28,000 per annum + On call allowance and car allowance 2 weeks ago IT Support Agent - Newcastle Nextech Group Limited Newcastle Upon Tyne (NE1) Up to £27000 per annum + Training - Hands on - Exposure 1 week ago Technical Support Engineer - Middlesbrough Nextech Group Limited Middlesbrough (TS1) £26000 - £35000 per annum + Amazing Benefits and development 2 weeks ago Windows Engineer Linkster Recruitment Newcastle Upon Tyne (NE1) From £33,000 to £40,000 per annum 1 week ago IT Support Engineer Vantage Recruitment Bayard Wood, Bedlington (NE22), NE22 5UB 2 weeks ago Technical Support Engineer - Newcastle Nextech Group Limited Newcastle Upon Tyne (NE1) £28000 - £35000 per annum + Training - Development Plans - Exposure 2 weeks ago IT Support Technician Gem Partnership Balliol Business Park, Newcastle Upon Tyne (NE12), NE12 8EG £35,000 per annum + Benefits 1 month ago Service Engineer Verto People Stepney, Newcastle Upon Tyne (NE1), NE1 6UR £35000 - £45000 per annum 1 week ago IT Support Technician (2nd/3rd Line) Baltic Recruitment Services Ltd North Shields (NE29) Pension, Healthcare, Bonus 2 weeks ago 2nd Line Service Desk Engineer Gem Partnership Monkton Hall, Hebburn (NE31), NE31 2EX From £32,000 to £35,000 per annum + optional overtime 2 weeks ago Technical Engineer KBR Elisabethville, Chester Le Street (DH3), DH3 1DJ Up to £28,000 per annum + On call allowance and car allowance 2 weeks ago IT Support Agent - Newcastle Nextech Group Limited Newcastle Upon Tyne (NE1) Up to £27000 per annum + Training - Hands on - Exposure 1 week ago Service Desk Engineer Context Stockton-On-Tees (TS16) Permanent Published: 4 hours ago £35000 - £40000 per annum Service Desk Engineer Context Service Desk Engineer - Stockton on Tees £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a Uk driver's license/own vehicle for this position. Similar Service Desk Engineer Jobs Popular with Other Job Seekers Technical Support Engineer - Middlesbrough Nextech Group Limited Middlesbrough (TS1) £26000 - £35000 per annum + Amazing Benefits and development 2 weeks ago Windows Engineer Linkster Recruitment Newcastle Upon Tyne (NE1) From £33,000 to £40,000 per annum 1 week ago IT Support Engineer Vantage Recruitment Bayard Wood, Bedlington (NE22), NE22 5UB 2 weeks ago Technical Support Engineer - Newcastle Nextech Group Limited Newcastle Upon Tyne (NE1) £28000 - £35000 per annum + Training - Development Plans - Exposure 2 weeks ago IT Support Technician Gem Partnership Balliol Business Park, Newcastle Upon Tyne (NE12), NE12 8EG £35,000 per annum + Benefits 1 month ago Service Engineer Verto People Stepney, Newcastle Upon Tyne (NE1), NE1 6UR £35000 - £45000 per annum 1 week ago IT Support Technician (2nd/3rd Line) Baltic Recruitment Services Ltd North Shields (NE29) Pension, Healthcare, Bonus 2 weeks ago 2nd Line Service Desk Engineer Gem Partnership Monkton Hall, Hebburn (NE31), NE31 2EX From £32,000 to £35,000 per annum + optional overtime 2 weeks ago Technical Engineer KBR Elisabethville, Chester Le Street (DH3), DH3 1DJ Up to £28,000 per annum + On call allowance and car allowance 2 weeks ago IT Support Agent - Newcastle Nextech Group Limited Newcastle Upon Tyne (NE1) Up to £27000 per annum + Training - Hands on - Exposure 1 week ago Service Desk Engineer jobs Service Desk Engineer jobs in Stockton-On-Tees IT jobs IT jobs in Stockton-On-Tees Support jobs Support jobs in Stockton-On-Tees Jobs in Stockton-On-Tees Service Engineer jobs Service Desk Analyst jobs IT Support Engineer jobs Service Desk Manager jobs Systems Specialist jobs System Support Engineer jobs IT Service Desk Engineer jobs Customer Engineer jobs IT Service Desk jobs Service Desk jobs Services Engineer jobs Support Engineer jobs Application Support Engineer jobs Service Desk Support jobs Senior Service Engineer jobs Systems Support Engineer jobs Get hired. 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