Service Development/Sales Engineer

Are you ready for the next step in your career?

Valmet is looking for a Service Development Sales Engineer to join the Severn team in Stockton on Tees, UK.

This is an exciting opportunity to develop sales opportunities and take responsibility for managing customer sales inquiries from initial receipt through to completion.

What you'll do

• Define a correct technical solution which satisfies the customer's specific application(s) and provide a competitive commercial quotation encompassing all of the customers requirements with any technical/commercial deviations clearly defined and documented.
• Once the quotation is submitted to respond to any technical and/or commercial queries giving the customer absolute confidence to allow them to place a purchase order with MCE for the supply of the services.
• Achieve or exceed the annual order intake budgets for the specified territory.
• Measure and improve quotation conversion rate for the specified territory.
• Prospect, engage and build relationships with potential and existing customers through phone, digital, virtual and in-person techniques.
• Ensure active upkeep and upkeep of the CRM system in order that accurate forecasting and measurement of success can be managed via the database. 
• Interpret the client’s specific technical requirements to be able to size and select the correct solution from the Severn Glocon product range utilising tools available.
• Have a good understanding of Client's technical specifications to be able to determine agreement or carefully manage any deviations.
• Liaise and manage sub suppliers of ancillary equipment to have valid quotations for any equipment that may be required to fulfil the quotation to the client.
• Price the specific items, utilizing tools available and manage the expected deliverable margins.
• Correctly interpret the client's specific commercial requirements to be able to determine agreement or carefully manage any deviations.
• Take responsibility for the identification and communication of technical, commercial, financial and reputational risks.
• Liaise with all necessary departments to be able to reduce and submit a comprehensive quotation that captures all technical/commercial/legal/quality requirements applicable within the expected timescale requested by the client
• Work closely with the responsible Operations Manager & Regional Sales Manager, to respond to all queries raised by the client, in a timely manner during their evaluation of the quotation.
• Process any resulting order so that it can be handed over to the Contracts department in a clean and timely manner providing all of the necessary information for the successful management of the contract.
• Attend internal review/kick off meetings, post order, and if required kick off meetings in client's offices.
• Manage any technical/commercial changes, answer any inter departmental/client queries and attend any progress/customer meetings as required during the contract management process.

What you'll bring

• Higher Education i.e. Degree, Foundation Degree, HND or HNC with one to two years related experience and/or training; or equivalent combination of education and experience.
• Knowledge and experience of valves, within the oil and gas industry is essential. Understanding of Mechanical Engineering terminology, and existing key account relationships with businesses within the territory would be advantageous. Application expertise and sound knowledge of sales.

What we offer

Joining Severn, part of Valmet, means becoming part of a global team that values expertise, collaboration, and continuous development. You'll have the opportunity to work on challenging projects, engage with customers across key industrial markets, and grow your career in an environment that encourages innovation, ownership, and professional development.

Join the team!