Service Director

Service Director

We are seeking an experienced and commercially focused Service Director on behalf of our client, a well-established specialist business operating nationally across the UK.

This senior leadership role is suited to an individual with a strong background in service operations, commercial management, and team leadership. The successful candidate will lead the growth and performance of the service division, driving operational improvements, revenue growth, and long-term customer relationships while contributing to wider business strategy.

Location

The ideal candidate will be based within a commutable distance of one of the key operational regions including Leicester, the Midlands, North West, or London, with flexibility to travel regularly across the UK.

Key Responsibilities

Lead and manage UK-wide multi-site service operations
Drive revenue, profitability, and operational performance
Manage budgets, forecasting, and full P&L responsibility
Improve systems, processes, and operational efficiency
Grow recurring revenue and service contract agreements
Lead and develop service, planning, and engineering teams
Maintain high customer service and delivery standards
Track KPIs and report performance to senior leadership
Support wider business growth and strategic objectives
Ensure compliance with health & safety and operational standards

Skills & Experience Required

Proven experience in a senior service leadership role
Strong commercial and P&L management experience
Track record of driving revenue growth and operational improvement
Experience managing multi-site service operations
Strong leadership and team development skills
Good understanding of service delivery and engineering operations
Experience improving systems, processes, and performance
Strong communication and stakeholder management abilities
Organised, analytical, and problem-solving mindset
Able to operate strategically while remaining hands-on when needed

What's on Offer

Opportunity to join a well-established and growing national organisation
Senior leadership role with influence on business direction and future growth
Competitive salary and benefits package
Long-term career progression opportunities within an expanding business structureTo apply, please submit your CV.

COMHP
Only candidates based in UK and eligible to work in UK are allowed