C

Service Engineer

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Job Description - Service Engineer

Service Engineer

Owls Hall Environmental Ltd - Great Dunmow, CM7 4DF

ABOUT US

Owls Hall Environmental is a leading wastewater engineering business that is expanding to help our customers to comply with the demands of new legislation.

We’re currently recruiting Field Service Engineers to carry out on-site repairs including electrical diagnostics and fault-finding on water systems.

ABOUT THE POSITION

Key duties and responsibilities include:

  • Servicing and repairing residential and commercial sewage treatment plants, rainwater harvesting, grease systems and pumping stations to manufacturer and company standards
  • Investigating and repairing warranty issues
  • Carrying out electric diagnostics and fault-finding to ensure first-time fix
  • Ensuring that customers receive the highest levels of customer service at all times
  • Being part of the company emergency call-out rota
  • Complying with all health and safety requirements on site as detailed by the Service Manager or requested by our customers
  • Maintaining accurate stock control.

Experience, skills and aptitude required:

  • Mechanical background with experience of moving parts
  • Electrical understanding
  • Experience working with bearing and moving parts
  • A background working on machinery would be advantageous
  • UK driving licence
  • Great customer service
  • A flexible and positive outlook with an outgoing approach to work

In return, you will receive:

  • A competitive hourly rate of pay, reviewed yearly
  • Door-to-door FTE salary starting at £32,000 per year up to £45,000 per year OTE
  • Contributory pension scheme
  • 28 days annual leave, increasing with length of service
  • The option to buy up to five days annual leave per year
  • Paid birthday on us and working with a charity of your choice for a day per year
  • Employee referral programme
  • Employee Wellbeing Service - The scheme offers confidential support, information, expert advice and specialist counselling service to all employees
  • Full training
  • Use of company vehicle and fuel card
  • Supply of tools, uniform and overalls
  • Use of company tablet and phone; no paperwork!
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