Service Engineer

• Deliver outstanding Customer Service that exceeds expectations, forging strong relationships with internal and external customers.
• Service devices with care, ensuring a safe and responsible working environment to prevent injuries, property damage, and wasted materials.
• Efficiently manage your time and prioritize tasks effectively.
• Accurately complete Engineer work reports, handover certificates/BSIA Certificates, or checklists as required.

• Experience in the Fire & Security industry.
• Driving license - manual.
• Ability to lift and climb ladders.
• Had or have previous experience working in a customer-facing environment.

• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC.

• Competitive basic salary with excellent additional earnings potential.
• Optional overtime.
• Generous callout payments – Best in the industry.
• Travel Time – Averaging 3% of basic salary.
• Engineering Commission scheme – Averaging 7% of basic salary.
• Sales referral incentive scheme.
• Pension – we match up to 7%.
• 25 days holiday plus bank holidays.
• Company Vehicle, uniform, all PPE, tools and ongoing training provided.
• Industry leading Health & Safety and an employee assistance program.
• Career progression opportunities - newly introduced Engineering career ladder 2022.
• Our team average 20+ years length of service.
• The opportunity to become a valued member of our Winning Team.
• Staff referral scheme up to £2,000.
• Rewards & recognition programmes.

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