Service Engineer

Service Engineer

Location: Hampshire
Salary: Up to £35,000 + overtime (OTE £50,000+)
Perks: Technical development, IT/networking/automation skills growth, and fully paid training in Europe with a leading Swedish manufacturer.

If you’re a hands‑on Service Engineer who enjoys solving problems, working with smart technology, and supporting customers, this could be the next step for you.

You’ll be joining a growing company that supplies some of the most advanced automated storage systems on the market, including high‑performance Vertical Lift Modules (VLMs), vertical carousels, mobile shelving, pallet‑handling solutions, and software that integrates with today’s biggest WMS and ERP platforms. As the exclusive UK distributor for innovative Swedish‑built equipment, you can expect first‑class training, modern tech, and opportunities to build your expertise.

This business has a reputation for exceptional customer service and end-to-end project delivery from consultancy and installation to long-term support. With customers in automotive, defence, pharmaceuticals, and other major sectors where reliability and precision matter.

What You’ll Be Doing

Once the installation team has handed over the equipment, you’ll step in as the key point of support for ongoing service and maintenance. Your day will mostly consist of planned service work rather than constant reactive callouts.

You’ll be responsible for:

• Servicing and maintaining VLMs, vertical carousels, mobile shelving, and pallet-handling systems
• Providing on-site support to customers — resolving issues, making systems safe, and keeping everything running smoothly
• Helping customers understand how to get the best out of their equipment
• Highlighting useful upgrades or new features where appropriate

What You’ll Bring

• Experience as a Service Engineer working with machinery or technical equipment
• A solid electromechanical background
  • Electrical understanding — fault finding, 3‑phase, voltages, etc.
  • Mechanical skills — e.g. replacing drive systems
• Any IT skills (networking, software, diagnostics) are a huge bonus
• Experience in logistics, automation, automated storage, pallet handling or similar industries is desirable
• A proactive, problem‑solving mindset

This is a great fit for someone who enjoys variety, autonomy, and working with modern technology — with the bonus of specialist European training and a realistic OTE above £50k.