Service Engineer

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Job Description - Service Engineer

Service Engineer/Technician - Mechanical and Electrical

Our client isseeking

experienced service engineers/technician s to join their team.
In this role, you will be responsible for the replacement, servicing, and repair of doors, loading bays, and equipment. The job will involve mechanical fitting, fault-finding control circuits, and providing electrical and mechanical services to customers both in the UK and internationally. As a home-based engineer, you will be visiting customer sites within the M25, Essex, Kent, Surrey, Slough, and Berkshire areas. You will work closely with the onsite lead engineer to manage the installation and service of new and existing projects, ensuring a quality service is delivered within agreed timescales.

Main Duties:

Provide electrical and mechanical services to customers
Effectively manage escalations and reduce customer downtime
Record and report all activities and maintenance requirements
Promote sales of maintenance services and equipment
Prepare technical reports and assist with quotations
Execute installations in line with customer requirements
Abide by site Health & Safety requirements
Will need to attend training and meetings at the head office in Sittingbourne, Kent on occasions.

Requirements:

5 years' experience in field service or mechanical engineering
Strong mechanical/electronic comprehension
Electrical and mechanical fault-finding skills
Ability to use handheld tablets for reporting
Competent using MS Office (Excel, Word & Outlook)
Counterbalance Forklift Truck Licence and CSCS Card
18th Edition Electrical Safety qualification
IPAF Certificate and ECS card
GCSE O' Level education and middle-level educational background, preferably combined with a mechanical/electrical focus
Full UK Driving Licence
If you are proactive, customer-oriented, and possess good verbal, numerical, and written skills, we encourage you to apply. A thorough understanding of Health & Safety regulations, flexibility, and problem-solving
Company Benefits

Hours are 6am-6pm (door to door) working 8.5 per day over a 12 hour period. After that it is classed as overtime (@time 1/2). After midnight and weekends is double pay
Company van provided
25 days annual leave + Bank Holidays
Pension (Standard Life)
Employee Assistant Programme (EAP)

Health Assured
Private Medical Insurance

Simply Health
Life Assurance (Canada Life)
Occupational Health Referrals
Salary increases in May depending on how the Organisations performance, but not guaranteed
We benefit from COSTCO Membership if any employee is interested.
£35-37,5k DOE
If you are interested in this position - please apply now!
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