Service Engineering Manager

Service Engineering Manager
Otley
£50,000 - £60,000 + car allowance and benefits

Overview:
Our client is an aftercare service engineering business providing servicing, refurbishment, modifications and maintenance on food manufacturing machinery. They are now looking for a Service Manager who will lead a team of field service engineers covering customer equipment in the UK and overseas.

Key Responsibilities:

• Manage and schedule a team of field service engineers planning and allocating their workload in response to customer requirements.
• Recruit and develop a team to carry out all service and maintenance requirements.
• Ensure team members are adequately trained to carry out the necessary work on customer equipment, this could be electrical, mechanical and combustion engineering.
• Maintain close day to day contact with the team to gain accurate understanding of resources and allocation of time.
• In busy periods, operate as a Service Engineer.
• Ensure the team complete and deliver all of the necessary paperwork and administration.
• Monitor team performance and drive continuous improvement.
• Drive continuous improvement in service processes, quality, and customer satisfaction.
• Manage spare parts inventory and liaise with suppliers as needed

Person Specification:

• Either a very well established service engineer looking to take the step into management or a service management in a similar role with engineering or industrial maintenance.
• Have a strong working knowledge of electrical and mechanical systems and plant.
• Knowledge of food manufacturing machinery or similar (FMCG, Packaging or Automation)
• Hands on engineering background in a multi-skilled, electrical, mechanical or combustion engineering context.
• Excellent leadership, organisation and communication skills.
• Comfortable liaising with customers and team alike.

Processing Your Data

Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.

Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations.

All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.