Service Helpdesk Advisor

The Just Recruitment Group Ltd is currently recruiting for a Service Helpdesk Advisor for their client based in Great Dunmow, Essex, who are a leading producer of specialist equipment worldwide.

Working hours Monday to Friday 9.00am - 5.00pm
1 weekend in 3 (Saturdays 8.00am - 4.00pm and Sundays 8.00am - 1.30pm) plus additional payment.

* Role will involve receiving calls from customers to report breakdowns
* Receiving and processing parts orders
* Update Key Account call reports as required
* Invoicing third party contractors when required for service/installation works
* Dispatch calls to Field Service Technicians
* Raise quotations and chase when outstanding
* Issuing of daily/weekly call reports to relevant customers
* Raise purchase orders as required

For more information on this position, please contact Just Recruitment Group Ltd on telephone quoting job reference 913705.

Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.